|
How Can I....? |
|
This page discusses some of the most common
requirements that users have AFTER they've implemented their initial solution. |
|
|
|
The Front or Back Burner scenario? |
|
It is often the case that you implemented a
solution based on iiS software to take care of pressing issues regarding
costs, automation, or both. When concentrating on the "front burner" issues
associated with the implementation are of paramount importance, but when
they are solved (often because they are automated), they go on the "back
burner". When the main issues are on the back burner, other concerns which
did not seem of paramount importance can be addressed. |
|
|
|
iiS software has many powerful mechanisms which
are not necessarily of primary importance upon implementation, but can save
time and money once the primary concerns are solved. |
|
|
| How can I? |
|
| Add Data for more
Buildings, Rooms, Assets, etc.? |
iiS software includes mechanisms to import "raw data", but the data
must be more or less perfect. If you have spreadsheets, whether
based on our templates or your own, we can
almost always turn them into data more quickly and cheaply than you
can. |
| Utilise advanced areas of
the software? |
Consultative Training is often the answer. This type of training
starts with a clean slate and asks "I want to do this - how do I do
it?" Contact iiS with your goals, and we can determine how the
software can provide for them. |
| Log calls
against assets? |
Most un-scheduled or reactive
maintenance (help desk maintenance) is recorded as a series of general
issues with general or specific locations. However, any help desk call can
be logged against an asset. The assets are often facilities or IT equipment,
but can be any item with value. To log calls against assets, an asset
register or list needs to be developed, but it can quite simple - we need to
know: Where is it? What is it? Which one is it? These three elements of data
correspond to the building/floor/room location, the asset type and the asset
code (ID). |
| Add scheduled
maintenance to the un-scheduled maintenance managed by the help desk? |
Once the asset list or
register has been developed for reactive or un-scheduled jobs, scheduled
work can be set up by determining cyclical jobs and assigning them to
assets. The Fast Track PPM (Planned Preventative Maintenance module uses the
same location and asset data as the Help Desk module. The work to be done on
the assets consists of PPM Process and Process Stages; the timing of the
recurrent work is determined by the PPM Tasks - each task contains an asset,
a process and a frequency. |
