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iiS Fast Track Help Desk & PPM - Help Desk and Cyclical Maintenance software

Atrocious Weather – software can help solve problems

November 2011 appears to have been one of the warmest on record, but colder weather is on the way and it’s doubtful that any of us have forgotten last December’s weather. One of our customers in Kent mentioned that some of his colleagues were hardly able to travel to work at all in December 2010.

Utilising your Fast Track solutions, we wanted to mention a couple of ways we can help your company recover from the disaster of severe weather: LOG IN FROM HOME and WEATHER-DRIVEN MAINTENANCE.

LOG IN from HOME
If you’re already using Web software, your staff can access your Fast Track application from home (or anywhere else), simply by making the application “internet facing”.

ROOM BOOKING operators can easily manage the meeting chaos that bad weather causes, from their homes.

HELP DESK staff can manage all aspects of call logging and review, without having to venture into the office. The Work Monitor image on the right could be seen by your permitted staff from ANYWHERE.

If you’re using Fast Track Helpdesk & PPM, without a web component, Web software can be added with little cost or disruption. Once the application is allowed to face the Internet, staff can review jobs, log calls, look up essential contact information etc.

  Web Work Monitor available from anywhere
Weather-driven Maintenance
The latest versions of Fast Track Help Desk & PPM have extended asset data which can hold information on problematic temperatures and wind speeds. For each asset, the temperature below which difficulties may be experienced, can be recorded. Providing a current or
forecasted "Temp Now", means that assets which may warrant concern are indicated. A "Hazard Windspeed" can also be set for each applicable asset, showing the wind speed above which the assets may experience difficulties. When a "Wind Now" is provided (for the current or forecasted wind speed), potentially vulnerable assets will be clearly indicated.

The image on the right shows that the "Temp Now" values which has been provided is TOO COLD for the listed assets.
 

The final stage is to generate weather concern jobs which specify assets, locations and responsible parties. 
FIND OUT MORE
If you’d like to find out more about How software can help solve Atrocious Weather problems, please contact iiS or an iiS Partner. Or email atrocious.weather@iisfm.com