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| iiS
Support Web |
| The iiS
Support Web is now available to registered customers and agents. If
you have already registered, submit your user ID and password at the
fields on the upper right corner of this page. |
| Need a Login? |
| If your company is
registered as an iiS customer, but you don't yet have a login,
please
click here. Your access can be
enabled in a very short time. |
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| Add
Data for more Buildings, Rooms, Assets, etc.? |
| iiS software includes mechanisms to import "raw data", but the data
must be more or less perfect. If you have spreadsheets, we can
almost always turn them into data more quickly and cheaply than you
can. Click here to find out more. |
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Utilise advanced areas of the software? |
| Consultative Training is often the answer. This type of training
starts with a clean slate and asks "I want to do this - how do I do
it?" Click here to find out more. |
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Adding Modules |
| The same database is
used to underpin all iiS software modules, so extending the value of
your investment by adding modules can be straightforward. |
| Adding Help Desk
to Room Booking |
| The same building,
room, floor, caller, asset, etc., data can be used to drive a call
logging system for general and maintenance calls. |
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Adding Room
Booking to Help Desk |
| A Powerful desk,
space and room booking system can be added to the same database that
is used for Help Desk and PPM. |
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Support Net User Guidelines |
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News |
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Fast Track Room Booking
v2.4 is available, with v3 coming in very soon. Find out
what's in each new version: click here. |
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Fast Track Help Desk & PPM v2.7
is available. v3 will be here very soon.
Click here to
find out more. |
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Fast Track Help Desk & PPM
Development History
Compare this to your version - maybe time to update?? |
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Fast Track Help
Desk Latest
Follow-On Jobs, Quotes to Fixed Price Process, Asset Documents,
SLA/KPI Analysis, Customer Satisfaction and more. See SCREEN SHOTS
on the
WHAT'S NEW pages. |
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Hosted Help Desk
Save on Capital Expenditure with a hosted help desk, configured to
be available very quickly:
click here. |
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Pocket PC Work Monitor
Engineers and service providers
can monitor and update Fast
Track Help Desk and PPM using Pocket PC's.
Click Here and then follow the Web & Pocket PC links. |
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Self-Service Call Logging
Your customers and contractors can submit and monitor work using any
PC with a browser.
Click Here and then follow the Web & Pocket PC links. |
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